Support
Need help? Here you will find answers to any questions about this course as well as where to seek additional assistance should it be needed.
​
About this Course
This is a self-paced course designed for students to begin at the time they purchase the course. Each module is designed to be completed within one week with the full course to be completed in eight weeks. At the completion of the course, if all your work has been submitted, we will assess your work and (if you meet the requirements) you will be emailed a certificate of completion. Please allow up to four weeks for us to assess your work and send your certificate.
​
How to Submit Assignments
Each module has instructions on submitting your work. Some modules require you to participate in on-page discussions (via a comment feature on the page) where you will enter your comments and respond to fellow students. Some modules require that you email your projects to your instructor. Follow the instructions on each module for submission.
​
Naming convention: FirstName_LastName_AssignmentTitle_LessonNumber
​
For additional assistance please email Kris.
​
Instructional Support
Each module has resources and information within the lesson to help the student complete the assignment. Please be sure to check all resources within the module first. If you still have additional questions, reach out to Kris.
​
Technical Support
This course is designed to be delivered via web browser. This should work in most standardized web browsers (Safari, Firefox, Chrome, Edge, etc.). While this may be viewed on mobile devices, and the videos and external links should load just fine, if there are any issues with mobile viewing, please reload the site on a laptop or more powerful computing device.
All course content should be able to be viewed on mobile devices, but it's recommended to create your projects using a laptop or the "desktop" version of the apps such as MS PowerPoint, Adobe Illustrator, Adobe Premiere Rush, etc. Your work will be of higher quality and having the larger screen is much better for designing content. Some content can be designed on mobile, which is fine, just be sure to review your work through the lens of a professional and consider whether the end product looks professional or not.
​
Additional Support
If at anytime you are not able to find the answer to your question, please do not hesitate to reach out. Contact Kris and she can point you to the resources or answer your questions.
​